FAQs
Frequently Asked Questions.
Here are some common questions asked by our customers.
When will I receive my dress?
Once an order is placed online, you will recieve an order confirmation email. For order placed before 5pm in dubai, we can do same day delivery within 5 hours. Contact us for any questions regarding delivery.
Do you have a physical shop?
Yes, we have stores located at following addresses.
In Dubai @ Shop G22 · Bay Avenue · Executive Towers · Business Bay
In Abu Dhabi @ Shop FF- 35 · 1ST Floor · DALMA MALL
What are the payment options?
You can pay using your credit/debit card. All payments are processed through a secure checkout system.
We also offer payment on delivery.
How secure are my credit card details?
All credit card transactions on the website are processed using a secure online payment gateway that encrypts your card details in a secure host enviroment.